Client Service Manager – Digital Agency

Title: Client Service Manager – Digital Agency  

Date: May 18


iCumulus is a team of Direct Response experts. We provide a full suite of services for clients focused on the generation of consumer responses. These multi-channel campaigns are focused on the convergence of data and digital media.

We utilise the best of breed technology and combine this with our team’s deep industry experience marketing across both data and digital. Pushing the leading edge, we have developed our own marketing technology stack that enable us to provide clients the best of breed data prospecting tools.

Key areas of our business:

  • Demand Generation – full-service media trading platform delivering response driven campaigns
    1. B2C
    2. B2B
  • Marketing Tech development
    1. Data Management platform
    2. Data validation
    3. Artificial Intelligence

The Role

We have experienced growth from within our key client accounts, as a result, are building our client services team. You will be primarily supporting the Account Director (and business partner) ensuring the best client service in the market. We win business by delivering results for clients, innovation, and high customer service levels.

You will be experienced in a digital agency, personable, highly organised and a team player. 

A strong background in Performance media will set you up well for the solutions you will offer our clients


  • 5-8+ years account management or service (which must be in Digital)
  • Experience within Performance media, programmatic buying, Email, data marketing, affiliate marketing
  • Numerate and analytical
  • Experience and knowledge of the Australian market with an existing contact network of industry leaders
  • Team player
  • Live within the internet environment


  • Degree qualified or equivalent
  • Proficient in all MS Office Programmes particularly excel


Market rate with all the trimmings



Start Date:


Reports to:

Account Director – Wendy Kaisser


Apply for this position

captcha Please verify by type in the text above