Client Service Manager – AI Chat Bots
Title: Client Service Manager – AI Chat Bots
Date: May 18
iCumulus is a team of Direct Response experts. We provide a full suite of services for clients focused on the generation of consumer responses. These multi-channel campaigns are focused on the convergence of data and digital media.
Nitrobots is our AI-driven bot platform offering clients the ability for the bots to message the prospects to further qualify ahead of handing off to human sales agents.
The Role – Client Services Manager
Your key role is to ensure the success of all our client’s campaigns within our recently developed AI bot platform.
This starts with a full understanding of our platform to communicate this within the discovery phase to the AI campaigns, matching client needs and expectations is a constant balancing position. Having a technical background in ad ops or ad tech will ensure the success of this role.
- 1-3+ years Client Services (AdTech will be an advantage)
- Experience within AdTech, MarTech, Email delivery or data marketing
- Numerate and analytical
- Experience and knowledge of the Australian market with an existing contact network of industry leaders
- Team player
- Live within the internet environment
- Degree qualified or equivalent
- Proficient in all MS Office Programmes particularly excel
Market rate with all the trimmings
Managing Director – Mark Halstead